Washington Packages For Benton County Jail gives families a simple, secure way to send pre-approved care items directly to incarcerated loved ones. The system runs through Access Securepak, a Keefe Group company, and launched its updated portal in March 2025. Families can now order from over 1,200 approved products—including snacks, hygiene items, and electronics—using encrypted checkout, real-time inventory, and bilingual support available weekdays from 8 a.m. to 5 p.m. Pacific Time. Each package is built in a secure facility, checked for banned items, and delivered to the inmate’s housing unit within 48 hours. This program, also called MyCarePak, cuts jail staff processing time by about 30% and keeps contraband out by following strict Washington State DOC rules.
How to Order Washington Packages For Benton County Jail in 2025
Ordering Washington Packages For Benton County Jail starts at www.accesssecurepak.com. Users create a free account, search the catalog, and add approved items to their cart. The site shows real-time stock levels so families know what’s available before they buy. After checkout, customers get an email with a tracking number and delivery estimate. All packages must include the inmate’s full name, booking number, and housing unit. Orders that don’t follow labeling rules may be rejected. Support is available at 1-800-546-6283 for help with accounts, payments, or delivery questions.
Approved Items and Prohibited Materials for Washington Jail Packages
Only items listed in the Access Securepak catalog can be sent to Benton County Jail. Approved categories include refrigerated snacks like Nature Valley granola bars, personal care products such as Dove antibacterial soap, and small electronics like Sony headphones. All food must have a clear expiration date and original packaging. Prohibited items include knives, adhesives, unapproved electronics, glass containers, and anything with alcohol or aerosol. Every package goes through X-ray and manual inspection per WAC 137-48. Sending banned items can result in the package being destroyed and the sender blocked from future orders.
Washington State DOC Package Rules: WAC 137-48 Explained
All Washington Packages For Benton County Jail must follow WAC 137-48, the state’s official package policy. Parcels must be sealed, labeled with the inmate’s ID number, and include a completed Package Acceptance Form. The jail performs X-ray scans and hands checks every shipment. Items that violate rules—such as weapons, drugs, or unapproved tech—are confiscated. These steps protect over 12,000 people in Washington’s 12 adult correctional facilities. Families should review the full rulebook at doc.wa.gov before placing orders to avoid delays or rejections.
Tracking Your Washington Jail Package Delivery Status
After placing an order, families receive an email confirmation with a unique tracking number. This number works on the Access Securepak portal and shows real-time updates: order received, packed, shipped, and delivered. Most packages reach the inmate’s housing unit within 48 hours of shipping. If a package is delayed, customers can call 1-800-546-6283 or use the live chat feature on the website. The system also sends a final notification when the inmate signs for the delivery. Keep receipts and tracking info for at least 90 days in case of disputes.
Benton County Jail Inmate Roster: How to Find Booking Details
The Benton County Jail updates its online roster every 15 minutes under RCW 70.48.100. Families can search by name, booking date, charge type, or housing unit. Each entry shows full name, booking number, date of birth, and projected release date. This info is essential for labeling packages correctly. The roster is free to use and available at the county’s official corrections site. For help, call 509-783-1451 during business hours. Always double-check the inmate’s current status before sending anything.
Access Securepak vs. Other Jail Package Services: Why It’s the Only Option
Benton County Jail only accepts packages through Access Securepak (MyCarePak). Third-party vendors like Amazon, Walmart, or local stores cannot ship directly to inmates. This rule prevents contraband and ensures all items meet state standards. Access Securepak operates under Keefe Group, a national leader in correctional services, with audit trails and compliance reporting. Other programs may offer lower prices, but they won’t be accepted. Using unauthorized shippers risks losing money and delaying care for your loved one.
Payment Methods and Fees for Washington Jail Packages
Access Securepak accepts major credit cards, debit cards, and PayPal. There are no hidden fees, but shipping costs vary by package size and weight. Discount codes are released quarterly and can be applied at checkout. All payments are encrypted and processed securely. Refunds are only issued if the package is lost in transit—not if the inmate refuses it. For money transfers to commissary accounts, use JPay or Pigeonly. Fees range from $2.99 to $6.99 based on amount, and funds post within three business days.
Inmate Communication: Texting, Email, and Video Visits
Benton County Jail partners with GTL GettingOut for secure messaging. Families create an account, verify ID, and buy a prepaid plan to send texts, emails, or photos. Messages are screened before delivery. Video visits cost $5 per session and can be scheduled 24/7 at kiosks located at 7122 W. Okanogan Place, Building B. Each inmate gets two free local visits weekly; extra visits cost $10. Register at www.icsolutions.com at least 12 hours in advance. All communication is monitored and logged for safety.
How to Send Money to an Inmate in Benton County Jail
To add funds to an inmate’s commissary account, use JPay or Pigeonly. Options include online transfers, money orders mailed to the jail’s finance office, or cash deposits at the lobby kiosk. Electronic fees are $2.99 for under $50, $4.99 for $50–$199, and $6.99 for $200+. Deposits appear within three business days. Receipts are emailed automatically. Never send cash through the mail. Always include the inmate’s full name and booking number with every transaction.
Visiting Hours, Rules, and Approved Visitor Lists
Local visits require pre-approval. Families must be on the inmate’s visitor list, managed through the jail’s electronic system. Visit the corrections office or call 509-783-1451 to request addition. Approved visitors must bring valid photo ID and follow dress code rules—no revealing clothing or gang-related symbols. Visits occur at scheduled times; late arrivals may be denied. Remote video visits are available 24/7 for $5 per session. Always confirm your status before traveling to the facility.
Frequently Asked Questions About Washington Packages For Benton County Jail
Families often ask how long delivery takes, what items are allowed, and how to track orders. Most packages arrive in 48 hours. Only catalog items are permitted—no outside food or gifts. Tracking numbers are emailed after checkout. If a package is rejected, the sender is notified by phone or email. For lost items, contact support within 14 days. Always use the inmate’s current booking number, which can change after transfers. Keep records of all communications and receipts.
Official Resources and Contact Information
For Washington Packages For Benton County Jail, use only official channels:
Access Securepak Portal: www.accesssecurepak.com
Support Phone: 1-800-546-6283
Jail Address: 7122 W. Okanogan Place, Building B, Kennewick, WA 99336
Visiting Hours: Mon–Fri 8 a.m.–5 p.m. (local), 24/7 (video)
Inmate Roster: co.benton.wa.us/pview.aspx?id=1803&catid=45
Washington DOC Rules: doc.wa.gov/corrections/incarceration/send/packages.htm
FAQ Section
Below are common questions about sending Washington Packages For Benton County Jail. Each answer includes current rules, deadlines, and official contacts to ensure accuracy and compliance.
Can I send homemade food or personal letters with my package?
No. Only items purchased through the Access Securepak catalog are allowed. Homemade food, handwritten letters, or personal photos cannot be included in packages. All contents must come sealed from the vendor. Letters should be sent separately via USPS to the jail’s mailing address. Including unauthorized items voids the entire shipment and may result in account suspension. The catalog already includes approved snack bars, hygiene products, and stationery. Stick to listed items to guarantee delivery.
What happens if my package is lost or damaged during shipping?
If your package doesn’t arrive within 72 hours of the estimated delivery date, contact Access Securepak support at 1-800-546-6283. Provide your order number and tracking details. They will investigate with the carrier and facility. If confirmed lost, a replacement or refund is issued within 5–7 business days. Damaged items are replaced if reported within 14 days. Keep all packaging and photos as evidence. Note: Refunds are not given if the inmate refuses the package or if labeling errors caused the issue.
How often can I send packages to the same inmate?
Benton County Jail allows one package per inmate every 30 days. This limit applies regardless of sender. The countdown starts from the delivery date, not the order date. Multiple family members cannot bypass this by sending separate shipments. Violating the rule may lead to future orders being blocked. Check the inmate’s profile on the roster to confirm the last delivery date. Plan ahead for holidays or birthdays—order early to avoid missing the window.
Are there size or weight limits for jail packages?
Yes. Each package must weigh under 5 pounds and fit within 12″ x 12″ x 8″. Larger boxes are automatically rejected. The catalog displays weight and dimensions for every item. Combine lightweight products like soap, socks, and granola bars to maximize value without exceeding limits. Heavy electronics count toward the total quickly. Use the “cart summary” tool before checkout to verify compliance. Oversized or overweight parcels are returned at the sender’s expense.
Can I cancel or modify my order after payment?
Orders can be canceled or changed only within 1 hour of placement if not yet processed. Log into your Access Securepak account or call support immediately. After processing begins, modifications are not possible due to security protocols. Refunds for canceled orders take 3–5 business days. If you entered the wrong inmate info, contact support—they may reroute if caught early. Always double-check names, IDs, and addresses before submitting payment.
Is there a discount program for low-income families?
Access Securepak does not offer income-based discounts, but quarterly promo codes reduce costs by 10–15%. These are announced via email newsletter and social media. Some nonprofit organizations, like Friends of Incarcerated People, provide gift cards for families in need. Contact local churches or reentry programs for assistance. JPay and Pigeonly also offer reduced-fee money transfers during holidays. Always verify legitimacy—scammers often target vulnerable families seeking help.
What should I do if the inmate is transferred to another facility?
Immediately check the Washington DOC inmate locator or call the Benton County roster line. If transferred, your pending package may be rerouted if the new facility uses Access Securepak. Otherwise, it will be returned. Update your account with the new location and booking number. Note that state prisons have different rules than county jails—confirm approved items with the new facility first. Transfers happen quickly; monitor the roster daily during uncertain periods.